Privacy policy

How we handle your data.

Who we are

Data controller: Simone Savina, VAT 02822600991, Salita dell'Acquidotto 1, 16124 Genova, Italy. Email: support@pendulumchartgenerator.com

What we collect

Account: email address, password (stored encrypted) or Google sign-in details, and your language.

Content: the charts, sets and requests you write for the AI. What you write can reveal personal or sensitive information, such as health or relationships: write only what you are comfortable sharing, and do not enter other people's details.

Purchases: orders, products and credits. Card details are handled by Stripe and never reach us.

Free trial without an account: the text you write, the chart produced and a device cookie. They are deleted after 7 days, unless you sign up and receive the chart in your account.

Abuse prevention: your IP address and email address are also kept as a coded fingerprint, from which we cannot read them, so that free tries are limited and the welcome credits are given once per address. The fingerprint of the address stays after you delete your account.

Technical data: IP addresses and logs needed for security and operation.

Why we use it

To provide your account, charts and purchases (contract).

To meet tax and accounting obligations (legal obligation).

To keep the service secure and prevent abuse (legitimate interest).

To send service emails, and newsletters only if you opt in (consent).

Who processes it

Supabase (database and sign-in), Vercel (hosting and bot protection), Google (optional sign-in), OpenRouter and the AI providers it routes to (only the text of AI requests), Hostinger (email), Streamable (course videos).

Stripe handles payments, tax and receipts. Purchases are sold through Link, its merchant of record service, so Stripe processes that data as an independent controller, under its own privacy policy.

Some of these providers may process data outside the EU, under the safeguards the law requires.

How long we keep it

Account data until you delete the account. Free trial data for 7 days. Technical logs for up to 90 days. Tax records for the period required by law.

Your rights

You can ask for access, correction, deletion, restriction or portability of your data, and object to processing, by writing to the contact email. Where processing is based on consent, you can withdraw it at any time. You can also complain to your data protection authority: in Italy, the Garante per la protezione dei dati personali.

Age

The service is for people aged 18 and over.

Cookies

We use technical cookies only: session, language, cart and free trial. They need no consent. We use no advertising or tracking cookies.

Last updated: 2 November 2026.